Stakeholder User Community Representation

Core County Teams

Designated Core County Teams will approve the CWS-NS functionality for the module they work on for the entire state.

• A Core County Team will represent the interests of all counties for that module/sub module, from start of work through implementation of that module
• A Core County Team of 5 to 6 Counties will be assigned to each module
• Each Core County Team contains has a very large county, very small counties, medium counties and large counties.
• All regions are represented in each core group.

Core County Team engagement in the development of CWS-NS will include participation in

• User research and discovery
• Sprint participation
• Alpha and beta testing
• Implementation

Core County Teams will communicate with the Service Delivery Organization (Service Directors and Service Teams), county users, other stakeholders (e.g. public health nurses, foster parents, foster youth, other county entities), and licensing on a regular basis though blended governance meetings and other county communication channels.

Regional Users

There are five CWS Regional User Groups that encompass all 58 of California’s counties. These are:

• Bay Area Regional Committee
• Northern Regional Committee
• Mountain Valley Regional Committee
• Central Valley Regional Committee
• Southern Regional Committee

The Regional User Group meetings are attended by all classifications of users from clerical to child welfare administrators. The meetings generally include the county Single Points of Contact (SPOC) who are often the communication link between the counties the CWS/CMS Office, and the CWS-NS Project. The groups regularly invite status and informational updates from the CWS/CMS Office, the CWS-NS Project and the primary vendor. County representatives report out cross county program and system issues for discussion and problem solving at the regional level. The purpose of the meetings is to gain information about CWS/CMS and CWS-NS to make it as effective and useful a tool as possible in the individual counties. Updates about the status of the CWS/CMS and CWS-NS initiatives as well as technical and system-related policy issues related to system operations and CDSS program are expected. The regional meetings communicate their technical and program impact recommendations to OSC for their consideration.

Communication Channels

• Each Regional Users Group chair will establish a link with their corresponding CWDA Regional Children’s Committee. They will share system highlights, solicit input on needed system change, and seek endorsement of specific system change requests.
• Each Regional Users Group chair will establish links with CWS-NS Core County Teams to provide feedback on system and program related issues.

Other Stakeholder User Representation

The User Stakeholder community can include people from any of the following groups:

• CWDA
• Children’s & OPS
• Children’s Regionals
• Probation
• Tribes
• Regional Users
• County Users
• Community Care Licensing
• Children’s Residential (CCL-CR)
• Other Stakeholders (e.g. foster parents, public health nurses, etc)