| Name | Status | Response Time | Assigned Worker | Call Date & Time |
| Smith Family | Open (On Time) | Immediate | Jane Green | 10/12/2017 - 3:43PM (20min ago) |
| Ian Lawson | Open (Overdue) | 10days | Jane Green | 10/12/2017 - 11:18AM (4h 45min ago) |
| Rodriguez Family | Open (Late) | Immediate | Jane Green | 10/11/2017 - 11:38PM (16hours ago) |
| Lana Edwards | Awaiting Review (On Time) | 10days | Jane Green | 10/11/2017 - 3:40PM (1day ago) |
| Obrien Family | Under Review (Overdue) | Immediate | Jane Green | 10/7/2017 - 2:39PM (4day ago) |
| Robertson Family | Under Review (On Time) | 10days | Jane Green | 10/5/2017 - 11:44AM (6days ago) |