Child Welfare Services/Case Management System (CWS/CMS)

The CWS/CMS is a statewide tool that supports an effective Child Welfare System of services. The CWS/CMS improves the lives of children and families by giving service workers information to improve case work services and freeing them from repetitive tasks; provides policy makers with information to design and manage services; and fulfill State and Federal legislative intent.

The system was originally developed to meet the needs of users to assure the safety, permanency and well-being of children at risk of abuse, neglect or exploitation. However, CWS/CMS does have usability, maintenance, and data accuracy issues. CWS is dedicated to modernizing and improving this business functionality. It is used by each of the 58 county child welfare and probation agencies, Title IV-E Tribes, and the State of California. Business function automation will be modernized one module at a time, with modernization including replacing and extending existing functionality.

Current Efforts

Enhancements to the CWS/CMS system continue to support user needs, legislative changes and data cleansing.

Click here for information regarding CWS/CMS releases, bulletins and Operational Updates

Click here to access the CWS/CMS Data Quality Portal